Safety Communications & Family Guidance

Safety Communications & Family Guidance 

When a safety event or emergency occurs, here are the communications you can expect and guidance for families.

Guidance for Families

  • Our first priority is student and staff safety. In an emergency, our staff are trained to follow all safety procedures to protect everyone’s safety. Staff may not be able to answer phones during this time. We will keep you informed as soon as we are able to do so safely and with accuracy.  
     
  • Our teachers and staff will be caring for your child. In an emergency, our schools will be following their regularly practiced safety plans, and our staff will be caring for your child. Every school makes special preparations to identify and care for students with special needs.  

  • Watch official MCCSC communication channels for accurate information and instructions. We will communicate with you directly via email, text message, or phone via ParentSquare. Please know that our initial messages will be brief. After a safety incident has ended, you may receive more information about the incident.  

  • You will only receive safety notifications for your child’s school — not all schools.  

  • Do not call or come to the school unless instructed to do so. School staff need to focus on student safety, and visitors or phone calls can interfere with emergency response.  

  • Communicating with your child: Due to a new Indiana law that requires all public schools to adopt a bell-to-bell wireless communication device policy, student wireless devices will be stored at the school and inaccessible during the school day. While school administrators can authorize student cellular device use for emergency purposes, devices will remain secured until it is safe to distribute them to students. 

  • If a reunification is needed, you will receive instructions about where and when to pick up your student. Reunification is the process of safely reunifying students with parents or guardians. We ask for your patience and understanding during the reunification process. Students will only be released to a parent, guardian or approved emergency contact with a valid photo ID to ensure student safety. 

Emergency Communication Channels

In an emergency, safety incident, or weather-related delays and closure, we will notify families and staff through: 

  • ParentSquare: You will receive messages directly via email, text messages, and/or phone calls sent to you through ParentSquare, our primary tool for all family communications, including emergency and safety notices and weather-related delays and closures. You do not need the ParentSquare app to receive messages. 

  • MCCSC Website/Social Media: As a secondary communication channel, safety notifications may also be posted at mccsc.edu or official MCCSC social media channels:
    MCCSC Facebook 
    MCCSC YouTube   

  • Local Media Outlets: MCCSC may also share information with local media outlets. 

What Happens in a Hold, Secure, Lockdown, Evacuate, or Shelter

The MCCSC follows the Standard Response Protocol (SRP), a nationally recognized safety framework. The SRP provides best practices on how we respond in various situations and a common terminology for clear communication. In safety incidents or emergencies, we follow the five standard SRP actions so everyone knows what to do and what should be communicated.

 

The Hold icon

Hold  

Definition: A Hold is used when hallways need to be kept clear. Students and staff stay in their current room or area. Learning continues. Holds are typically short in duration and precautionary. 

Example reasons: Cleaning/maintenance issue or medical incident that requires hallways to be clear. 

What students hear: Hold in your room or area. Clear the halls.

What students do: Stay in the classroom and keep hallways clear. Continue learning.  

What parents/guardians do: No action is needed, but parents/guardians may have restricted access to enter the building.  

What message(s) you will receive: Most Holds do not warrant communication, but if a Hold does warrant a communication, you will most likely be notified at the end of the school day. 

Example message:  

Today, School Name was briefly placed in a Hold status to keep hallways clear for staff and first-responders to attend to a medical situation. Students continued learning throughout the Hold, and all school operations returned to normal when the situation was resolved. The incident was resolved in accordance with our safety procedures, but we understand that it may have caused alarm.  

Our staff followed all safety procedures during our Hold today, and we are grateful for our students' patience.  

The Secure icon

Secure

Definition: Secure is called when there is a threat or hazard outside of the school building. All students and outdoor activities are brought inside, and exterior doors are locked. Learning continues inside with minimal disruption.  

Example reason: Law enforcement activity in the nearby area. 

What students hear: Return inside the building! Lock outside doors.

What students do: Return inside the building. Continue with classroom activities. No one enters or exits the building until the Secure is released. 

What parents/guardians do: No action is needed, but parents/guardians may have restricted access to enter the building. 

What message(s) you will receive: You will receive notification of a Secure, any updates, and when the Secure has ended. You may also receive a follow-up email when more information is available. 

Example message

Out of an abundance of caution, [School Name] has been placed in a Secure status. This is a precautionary measure. All students are inside and instruction is continuing with locked doors, and no one can leave or enter the building. We will keep you informed if student dismissal is impacted. We will share updates as they become available.  

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Learn more about what schools and students do during a Secure at mccsc.edu/safety. 

The Secure icon

Lockdown

Definition: Lockdown is used when there is a direct threat inside or very near the school building. Classroom doors are locked, lights are turned off, and students move out of sight of any corridor windows. Students remain quiet.   

What students will hear: “Lockdown! Locks, lights, out of sight.” 

What students do: Move away from doors and windows. Stay quiet. Do not open the door for anyone. Wait for law enforcement or school administration to release the Lockdown. 

What parents/guardians do: Do not come to the school or call the school at this time. Parents/guardians should remain available to receive updates as needed.   

What message(s) you will receive: You will receive notification of a Lockdown, any updates, and when the Lockdown has ended. You may also receive a follow-up email when more information is available.  

Example message

[School Name] is currently in Lockdown due to a safety threat to our school. Students and staff are inside the building as we follow lockdown procedures, in collaboration with local authorities. Please do not come to the school at this time. Our top priority is student and staff safety, and we will keep you informed and notify you when the lockdown has ended. 

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Learn more about what schools and students do during a Lockdown at mccsc.edu/safety. 

The Secure icon

Evacuate

Definition: Evacuate is used when students and staff need to move to a different location due to a hazard in or near the school — such as a fire, gas leak, or chemical spill. The announcement will include a specific location (for example, “Evacuate to the bus zone”). Staff account for all students during an evacuation. 

What students will hear: “Evacuate! [to location]” 

What students do: Leave the building in an orderly way. Follow staff instructions to the designated location. Stay with your group. 

What parents/guardians do: Do not come to the school. Parents/guardians should remain available to receive updates as needed about reunification if necessary.   

What message(s) you will receive: You will receive notification of an Evacuation, any updates, and when the Evacuation has ended. If reunification is needed, you will receive detailed instructions of where and when to pick up your child. You will be asked to bring valid identification. Students will only be released to an authorized parent, guardian or emergency contact with valid identification.   

If an Evacuation is brief and quickly resolved, you may receive a notification at the end of the school day with information. 

Example message

[School Name] has been Evacuated due to a situation at the school and we are actively responding in collaboration with local authorities. Our staff are trained for these situations and are following all safety protocols to care for your child. At this time, we ask that parents/guardians stay where they are. We will let you know if the situation will impact student dismissal. The safety and well-being of your child is our top priority. We will keep you informed and share more information as it becomes available.  

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Learn more about what schools and students do during an Evacuation at mccsc.edu/safety. 

The Shelter icon

Shelter

Definition: Shelter is used when students and staff need to take protective action for an environmental hazard such as a tornado, severe thunderstorm, earthquake, or hazardous material release. The specific hazard will be included in the announcement (for example, “Shelter for tornado”). Students and staff move to designated safe areas within the building. 

What students will hear: “Shelter! [for hazard type]” 

What students do: Move to the designated shelter area. Follow the specific protective posture for the hazard (for example, drop, cover, and hold for an earthquake; move to interior rooms and get low for a tornado). 

What parents/guardians do: Do not come to the school. Parents/guardians should remain available to receive updates about reunification if necessary.   

What message(s) you will receive: You may receive notification of a Shelter, any updates, and when the Shelter has ended. If reunification is needed, you will receive detailed instructions of where and when to pick up your child. You will be asked to bring valid identification. Students will only be released to an authorized parent, guardian or emergency contact with valid identification.  

If a Shelter is brief and quickly resolved, you may receive a notification at the end of the school day with information.  

Example message

[School Name] is currently Sheltering due to a tornado warning. The safety and well-being of your child is our top priority. We are actively investigating the situation, and we will share any updates as needed.  

— 
Learn more about what schools and students do during a Shelter at mccsc.edu/safety. 

Contact

To Report a Safety Concern:

Call 911: If there is an immediate safety threat, call 911. 

Contact Your School: Contact your school’s front office or administration. 

StopIt App Icon

StopIt: Report a safety concern anonymously through StopIt, available and monitored 24/7.

Report Safety Concern - StopIt Mental Wellness Support: Contact your school to connect with a school social worker.

Contact Us:

safety@mccsc.edu

Phone: (812) 330-7700

Address: 315 E. North Drive, Bloomington, IN 47401